Wellbeing Support Service for Clinical Staff

The nature of working at a hospice means clinical professionals are regularly exposed to death and dying. This is often also paired with a large workload, irregular hours, and high stress levels.

We know that all of this in combination can take a toll on emotional wellbeing. That's why we've partnered with Just 'B' - a specialist bereavement support and emotional wellbeing service, which is part of a family of services and registered charity with Herriot Hospice Homecare and Saint Michael’s Hospice. 

Together, we're piloting a telephone support service for clinical staff working in hospices. The goal is to provide bereavement, resilience and emotional wellbeing support in a timely manner to those who need it.

We have set up a dedicated email address for the support service: wellbeing@justb.org.uk.

If you'd like to talk to someone about your wellbeing, all you have to do is send a quick email. You'll then receive a support call from Just 'B' within one working day. Calls are always made between 9am-5pm, Monday to Friday.

During your call you'll be provided with 1-1 emotional wellbeing and bereavement support. Just 'B' can also signpost you to relevant services, as well as offer information and advice. 

Counselling referrals 

Following your initial support call, you also have the option to be referred into Just 'B's counselling service.  This service provides you with wellbeing and resilience support for up to six sessions, all of which are carried out via telephone. 

Let colleagues know about the service

We have created a flyer, which you can print off and display in your hospice. This provides information on how to access the service, including a QR code that staff members can use to easily get in touch.

If you would like a CMYK version of the poster (most suitable for professional printing), please get in touch with Nicola Shilliday.

We’d like to thank the Julia and Hans Rausing Trust and the Masonic Charitable Foundation for their generous funding to support clinical hospice staff when coping with professional grief.