Communications Support
We share your mission of celebrating and promoting hospice and end of life care in the UK, and of encouraging more people to open up about death and dying.
Hospice UK’s Communications Team is here to work with you, offer advice, share our materials and co-ordinate key moments in the year, including Dying Matters Awareness Week and Hospice Care Week.
How we can help you
We’re the national charity for hospice and end of life care, and we use our national platform to celebrate the fantastic work of hospices, and to champion the mission of good quality end of life care for all.
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We’re keen to celebrate your successes and innovations and we love to share your stories on our channels. In general, we focus on sharing stories about innovation in hospice care, equality and inclusion, and stories that challenge the misconceptions that exist about hospices.
With more than 200 hospices in the UK who are members of Hospice UK, we sadly don’t have the capacity to share many fundraising stories, or more general stories about hospice care.
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Part of Hospice UK’s role is to connect hospice professionals across the UK – and that includes non-clinical colleagues in communications and fundraising roles.
We are particularly keen to help share knowledge, ideas and innovations in hospice communications work, and to work together to make the most of communications and media opportunities, and manage any risks the sector faces.
If there’s something big happening in your patch, and you think other hospices should know about it, please let us know.
Key contact | Charlie King
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We regularly work with member hospices on content collection visits and media stories.
If you are able to host visits of this nature (especially at short notice when the national media come calling), then please let us know. We keep a ‘speed dial’ database of hospices we call when an opportunity comes up, and we are always looking to expand this.
Key contacts | Molly Evans and Natasha Goldstone
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We also rely on hospices to bring some of our key campaigns to life – especially Dying Matters and Hospice Care Week. If you’re planning activities for those campaigns, or would like to get some advice, please let us know.
Key contact | Molly Evans and Chris White
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We also run a programme of conferences and events, and many of these are relevant for communications colleagues as well as clinical professionals.
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As a rule we are always happy to share pictures, film and other assets with our members. If there is a piece of our content you’d like to use, please contact us.
We love it when you are able to share with us too. We don’t provide clinical services ourselves, so access to rich material to tell the story of hospice care is invaluable for us.
Key contacts | Chris White and Ruby Wroe
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We develop a range of resources to support hospice communications teams such as our Crisis Communications Toolkit and our resources about data protection.
Our CharityComms membership benefits you too
As a member of Hospice UK, you can access our membership of CharityComms. CharityComms provide fantastic resources and a brilliant programme of events, training and conferences, as well as an excellent mentoring scheme.
Call CharityComms to let them know you are a Hospice UK member.
Crisis communications toolkit
Our Crisis Communications toolkit, last updated in 2018, provides a comprehensive overview of managing a PR crisis in a hospice context. Every scenario is unique – but our guide should give you some good rules of thumb, and helpful preparation tips.
We are always at the end of the phone or email too if you want to let us know about a challenging situation in your area, or simply as a sounding board.
Dates for your diary
Important dates for key hospice and palliative care related campaigns.
Get in touch
You’re welcome to contact us with queries you have, and we can point you in the right direction.
Our team
Director of External Affairs | Sarah West
Head of Communications and Campaigns | Charlie King
Traditional Media and PR | Molly Evans and Natasha Goldstone
Website | Jamie Hill and Leon Henry
Campaigns, Content, Stories & Social Media | Chris White