Building Resilient People and Teams Programme

When life is busy, or all your energy is focused on a special project, it is all too easy to find yourself off-balance and not paying enough attention to other important areas of your life.

This session covers:



   -  How to use the Wheel of Life to help you

      consider each area of your life in turn and

      assess what is off-balance.



   -  The skill of peer mentoring, for example,

      the balance between challenge and

      support, and how to create the

      opportunity for openness and feedback.



   -  How to use a great coaching technique

      called the GROW model.



   -  How to give feedback on peer coaching.

   -  Session 2 slides

Looking at your strengths offers a really important lens on how you can manage adversity and tricky situations that require you to be resilient.

This session will cover:



   -  Analysis of strengths for individuals and the

      team.



   -  How recognition and use of strengths can

      build resilience in one's self and others;

      to show/plan how to use them.



   -  The importance of strengths and what

      they are in relation to skills and resilience

      in change contexts.



   -  Work on how to take strengths into tough

      situations which require resilience.

   -  Session 4 slides

We know team resilience is vital, but do you know what affects it?



This session will cover:



   -  The evidence and its application.



   -  Brainstorming what everyone thinks it is.



   -  Focusing on what is possible and positive.

   -  Session 6 slides

There is a cost when we care. We know working in the hospice sector requires high levels of emotional labour and that can lead to emotional burnout.

This session will cover:

   -  Understanding emotional labour.



   -  Recognising what makes us susceptible

      to burnout in terms of personality.



   -  The courage required to recognise

       it in ourselves and others.

   -  Session 8 Slides

In the workplace, recognition is very often undervalued and not expressed.

There is robust evidence which illustrates the importance of ‘being valued’ in times of change and uncertainty.

This session will cover:

   -  The seven forms of recognition,

      explain what each form is.



   -  Work to understand personal preferences.



   -  Review your team as a whole.



   -  Think about your team members.



   -  Invite you to offer recognition to each other.

   -  Session 10 slides