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Compassionate Employers

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The Compassionate Employers Programme gives organisations the skills, knowledge, and resources that they need to effectively support their employees through terminal illness, caring responsibilities, and bereavement at work.

Since our inception in 2019, we have built a membership that supports over 165,000 employees across the UK. 

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As a Compassionate Employer you can help people feel confident and comfortable approaching managers and HR, knowing that they will help. HR can make information and support easy to find, and be ready to talk through the practical implications of the options available

The business case for employers

  • Only one in five managers’ report feeling confident supporting an employee following the death of a loved one. 
     
  • 77% of 18- to 34-year-olds would consider leaving their job if their employer did not provide proper support if someone close to them died.
     
  • Every day, over 600 employees quit work to look after older and disabled relatives in the UK.

64% of employers offer no guidance for line managers on how to support staff who are diagnosed with a terminal illness.

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Three pillars of Compassionate Employers Programme

The Compassionate Customer Care Programme

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In 2024, we introduced the Compassionate Customer Care Programme in partnership with Co-op Bank. This programme specifically supports organisations deliver high-quality compassionate care to vulnerable customers. It also trains frontline staff with Compassionate Conversations skills and enhances policies and guidance to help them better support customers who are facing terminal illness, caring responsibilities, and bereavement.

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160,000 employees are supported by Hospice UK’s Compassionate Employers programme.

Some of our members:

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Deutsche Bank Logo

“In times of loss, offering the much-needed support to our employees is an imperative. At Deutsche Bank, we are committed to creating a health promoting and caring work environment, where employees feel comfortable asking for support when needed and where we are empowering our managers to act with empathy. I can only recommend Compassionate Employers to all employers. It is a “grief toolbox” that is easy to use for grieving employees, their managers, and other important stakeholders in the process. We are proud to be a Compassionate Employer"

Nasrin Oskui - Global Head of Well-being at Deutsche Bank

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