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In the summer of 2024 we collaborated with TES and Smartdesc to carry out the first ever digital technology maturity survey for hospices in the UK. 

On this page you can find out what we learned from the survey and how your hospice can take the next steps in its digital technology journey.

About the survey

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We wanted to find out where the hospice sector is in its technology journey compared to other charities. We carried out our first ever Digital Technology Maturity survey in the summer of 2024, and 70 Hospice UK member organisations took part.

Each participating hospice was given a a personalised report showing how their digital technology maturity compares with others in our sector.

TES also produced a full report of results from the sector as a whole.

We will use the insights from the survey to support our members with digital transformation.

Key findings

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The survey found that, of the 70 hospices who took part in the survey:

  • 42% have an IT strategy
  • 79% are leveraging data and business intelligence tools
  • 74% report a lack of leadership support for driving technology adoption.

You can download the full report from the TES website.
 

How does the hospice sector compare to other charities?

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Our survey found that: