This resource seeks to improve the inclusion and safety of trans and gender diverse people within a hospice. Whether they are a patient, visitor, staff member or volunteer. 

It is designed for anyone working or volunteering in a hospice.

Download the handbook

View the resource as a .pdf file

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A plain text version of the report will be available soon.

If you find this report inaccessible, please email our Policy Team who will be pleased to help.

About the handbook

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This handbook aims to support you to help make your hospice’s services more inclusive of, and accessible to, trans and gender diverse people. It builds on the findings of our report “I just want to be me”: Trans and Gender Diverse Communities’ Access to and Experiences of Palliative and End of Life Care.

The resource covers various levels of knowledge and experience. Whether you are already a workplace champion for trans and gender diverse equity, or you have no idea where to start, this resource is for you. 

The suggestions and information in this workbook are intended to help you:

  • address the barriers facing trans and gender diverse people in palliative and end of life care
  • ensure that you and your hospice are informed of the legal standards you must meet
  • implement good practice

What does the handbook include?

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This resource includes a range of information pertaining to different roles and responsibilities within a hospice. Particular sections may be more relevant to your role than others, so please consider how the information in this resource can be applied to you.

The handbook includes sections on:

  • use of language
  • use of pronouns
  • addressing discrimination and strengthening policy
  • workplace and staff support
  • recruitment
  • caring for trans and gender diverse patients
  • resources and connections.