Developing a dashboard for your hospice: good practice guide
Published on: 02 January 2012
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A dashboard is a one page collection of the key performance measures of current and primary interest to the board, used to gain ‘at a glance’ insights to underpin strategic conversations.
This good practice guide presents a sample board dashboard which was produced as a ‘halfway house’ for hospice boards who are interested in adopting a balanced scorecard approach to strategic reporting, but who have not yet had the time to invest in its development.
The sample dashboard draws upon examples offered by hospice boards. These examples had a number of measures in common including:
Measures to illustrate key activities, such as hospice at home care hours or inpatient numbers.
Financial measures such as income and expenditure or reserves levels.
These examples were used to develop a two page document that also illustrates trends over time and comparisons with targets/budget and the performance of others.
